The fine print, in plain English.
Last updated: June 19, 2026
Copingstar is not medical care.
Copingstar is a self-help and coaching app for general mental-wellness reflection. It is not a medical device, not a mental-health treatment service, not a diagnostic tool, and not a HIPAA-covered service. The conversations you have with our AI coaches are not therapy and are not delivered by licensed clinicians.
Do not enter protected health information (PHI), clinical diagnoses, medication details tied to a real provider, or other sensitive health data.
What Copingstar is
Copingstar helps athletes and high-performers reflect on mood, identity, transitions, and routines through AI-powered conversations, check-ins, and a private journal. It is a wellness tool, similar to a guided journal or coaching workbook.
What Copingstar is not
- Not a substitute for therapy, counseling, or psychiatric care.
- Not a crisis service. If you are in danger, call 988 (US) or your local emergency number.
- Not a HIPAA-covered service. We are not a covered entity or business associate.
- Not a medical record. The EHR-connect preview is for exploring how integrations could work — do not rely on it for clinical decisions.
Crisis & safety
If you have thoughts of harming yourself or others, please reach out to a human now. In the US, call or text 988. Outside the US, contact your local emergency number or visit findahelpline.com.
Your account
You must be at least 13 to use Copingstar. Users under 18 should have a parent or guardian's awareness. You are responsible for keeping your sign-in credentials safe. We offer two-factor authentication in Settings — we strongly recommend turning it on.
Your content
What you write in check-ins, journals, and chats belongs to you. We use it only to operate Copingstar for you. We do not sell your personal data. We do not share your private content with coaches, schools, teams, sponsors, or parents. AI providers process messages to generate responses; see our Privacy Policy for the full list.
No professional advice
Anything an AI coach says is for reflection and education only. It is not medical, psychological, legal, or financial advice. Always seek qualified human professionals for decisions that affect your health, safety, or wellbeing.
Disclaimer of warranties
Copingstar is provided "as is" without warranties of any kind. To the maximum extent permitted by law, we disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement.
Limitation of liability
To the maximum extent permitted by law, Copingstar and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the service.
Changes
We may update these terms as the product evolves. Material changes will be announced in-app. Continued use after changes means you accept the updated terms.
Contact
Questions about these terms? Reach us through the app's support channel.
These terms are written in plain language and are not a substitute for legal advice. Consult a lawyer for jurisdiction-specific guidance before launching commercially.